Online University
WCRP Management & Supervisory 201
About this course
This course has been formatted from a single day in-person training into an ON-
DEMAND virtual course. Management and Supervisory 201 builds upon the foundational
concepts presented in the 101 course and it will provide supervisors with tools as they
face more complex issues. Individuals will learn about the importance of managing
employee performance, how to have difficult conversations, and gain insight on how to
engage their employees.
Course Objectives:
• Apply leadership skills to management functions
• Be able to provide clear directions to employees
• Understand how to assess problems and provide coaching
• Gain skill in conducting difficult conversations
• Be able to deal with responses to those conversations
• Learn what employees need to be engaged in their work
• Create a plan for your employees
PLEASE NOTE: Prior to starting this course you will need to either have access to a
printer or the ability to electronically access and complete the course materials.
Course details
• Between 4-5 hours, depending on your pace
• Owned by WCRP
• WCRP members only
Ready to take the course?
• Not sure if you have a WCRP Online University account?
• Forgot your password?
• Need to create an account?
LocalGovU can help! Please contact LocalGovU Customer Success Manager, Ana
Customer Success representatives are available from 6:00am to 3:00pm PST.
